For over 30 years we have provided customers throughout UK and Europe with call centre solutions. We are experts in out of hours call handling, crisis lines, ASB, outsourced FM helpdesk services. We act as you when your office close, or if you need call overflow.
Our simple but effective solutions allows you to work on your speciality whilst we act as your people support service: note takers, virtual secretary, virtual back office.
Whether it be social housing, medical, NHS, FM, Education, Entertainment or Sport and Leisure we cover all markets with specialist people services 24/7.
As Managing Director of SPS, Shirley is responsible for managing all areas of the business, from sales, operations, control of costs and compliance to change management and growth. With a focus on exceeding the customer’s expectations, Shirley works at all levels of the business, to motivate her team to provide the best possible customer service.
07770 604 607
John is responsible for the 24/7 Response Centre. He is a customer focused individual who drives performance, quality and customer satisfaction. He takes customer satisfaction personally, and won’t stop until it is the best it possibly can be. His support team consists of 6 team leaders, and over 60 24/7 call centre operatives.
08457 626 542
With over 20 years FM experience working in repairs, help desks, and supporting small and large teams around the UK, Ben’s can do attitude is infectious and helps maintain standards and performance as well as supporting John and his multiple teams.
07384 511 098
Our team consists of 6 Team Leaders, 75 call handlers and 5 Researchers.
Contact your nearest sales team today.
07796 307 937
07796 715 879
07796 715 880
07341 775 886
07384 894 931